OnSight Vision Care FAQ

Additional information that helps you better understand our services and how we can help. Don’t see what you’re looking for? Contact OnSight Vision Care staff today. We’re here to help!

Click each question for answers

Who should have an eye exam?
  • Residents who have not had an eye exam within the last year.
  • Residents with the following diagnoses or complaints of:
    • Blurry and/or double vision
    • Eye infections
    • Red, irritated, itchy, or burning eyes or eyelids
    • Excessive tearing or dry eye
    • Glaucoma
    • Cataracts
    • Macular degeneration or other retinal diseases
  • Residents diagnosed with any of the following conditions:
    • Diabetes
    • Hypertension
    • Thyroid disease
    • Long-term use of steroids
Is the exam within the facility just like going to a “normal” doctor visit?

Typically, a small private room is set up as a temporary exam room.  We are also able to provide bedside exams, if needed.  An examination includes the following:

  • Vision distance measurements (near and far) with and without current eyeglasses.
  • Testing of peripheral vision.
  • Evaluation of pupil reactions, eye movement, and coordination.
  • Test for glaucoma.
  • Application of dilating drops as part of  evaluating the internal health of the eye.
  • Examination of eye lids and lashes, including drooping of eye lids.
  • Conducting of computerized auto-refraction to evaluate visual system status.
  • Identify any needed changes in eyeglass prescription.
  • Ordering & dispensing of new frames and lenses.
  • Adjust, refurbish or repair current frames.
If new glasses are prescribed and ordered, when will residents receive them?

Glasses typically arrive back to the facility and are fitted to the resident within four weeks from the exam date. All necessary adjustments are performed by by our staff upon dispensing to make sure the resident is happy with the fit and feel of their new glasses.

How many residents can be seen in a single day visit?

Our trained doctors and staff see up to 30 residents in a single visit!

How do I get my loved one scheduled for an exam in their facility?

Family members and loved ones of theA r resident’s loved one should reach out to the Social Services Director, Director of Nursing, or Administrator of their respective home and request an appointment.  You may also fill out the form provided here, or reach out to Onsight Vision Care directly at 501-773-0312 for more information.

How often does your doctor come to a facility?

Onsight Vision Care typically visits a facility 2-3 times per year.  We will visit more often, depending upon the needs of the facility and residents.